General Returns Policy of Zafori.com/Zafiru.com/Zazre.com
The following general returns policy is applicable to all items sold on ZAFORI.COM/ZAFIRU.COM All items with the logo on the product detail page are fulfilled by Zafori.com/Zafiru.com (FBZ). All in-FBZ items are seller fulfilled.
In general, an item may be eligible for return within the applicable return window if it fulfills one or more of the following conditions:
Was delivered in a physically damaged condition
Has missing parts or accessories
Is different from what was ordered
Is no longer needed (not all items may be eligible)
Products marked as "non-returnable" on the product detail page cannot be returned. View the full list of non-returnable items.
All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories, and in the original manufacturer’s box/packaging as delivered to you. Refer to the instructions to return items against each category. We may reject the return pickup if the items are not returned according to the policy mentioned against each category. 
Only Fulfilled by Zafori.com \Zafiru.com (FBZ) items may be eligible for replacement. In general, all returnable products can be returned for exchange or for a refund within 21 days for local orders and 30 days for international orders placed online.
If you wish to return an electronic device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning it. Zafori.com/Zafiru.com shall not be liable in any manner for any misuse or usage of such information." 
Some items may not be eligible for return if you "no longer need it" (including cases of buyer's remorse, such as incorrect model or colour of the product ordered or incorrect product ordered).
About Items That Can't Be Returned
This page has a list of items that are not eligible for returns as per the ZAFORI.COM /ZAFIRU.COM returns policy. If the item isn't returnable, you will see a message about it in the Returns Support Centre.

Category
Items That Can't be Returned
Adhesives & Sealants
Adhesives (all liquids), hazardous materials, and lubricants.
Automotives
Lubricants, greases and oils, shampoos, waxes, polishes & other liquid, aerosols & perfumes, car tires
Baby
Breast pads and shields, breast milk containers, nursing covers, baby grooming products, baby washes, shampoos, skincare, wet wipes, diapers and nappies, soothers and teethers, feeding-related products like bottles, bottle sets, and nipples.
Beauty
Hazardous materials (fragrances, nail colours, deodorants, hairsprays), cleansers, shower gels, soaps, hair loss products, shampoos and conditioners, styling gels and hair colours, lipsticks, lip balms, and lip gloss, eye care and eye makeup, creams, moisturizers, and body lotions, and other hygiene items. 
Clothing & Accessories
Lingerie, innerwear, and other apparel are labelled as non-returnable on their product detail pages.
Grocery & Gourmet
All items are included in these categories.
Gift Cards
ZAFORI.COM/ZAFIRU.COM E-mail Gift Card, ZAFORI.COM/ZAFIRU.COM Physical Gift Cards, Third-Party Gift Cards
Health & Personal Care
All items included in this category are labelled as non-returnable on their product detail pages and oral care items.
Garden & Outdoors
Seeds and live plants.
Janitorial & Sanitation Supplies
Paper towels, tissues, cleaning chemicals, and tapes.
Jewelry
Gold Coins / Gold Vedhanis / Gold Chips / Gold Bars.
Movies & TV Shows, Music
All items are included in these categories.
Mobile accessories
Screen guards, screen protectors, and tempered glasses.
Musical Instruments
Wind instruments, Harmonica/mouth organ.
Pet Supplies
Pet food supplies, harnesses, aquarium supplies, and pet shampoos/ conditioners. 
PC Components
All PC components are listed as "Components" under the Computers and Accessories category.
School Books Bundle
All Textbook bundles, notebooks, and Stationery bundles are labelled as non-returnable on their product detail pages. 
Software
All software products are labelled as non-returnable on their product detail pages.
Sports, Fitness & Outdoors
Aerobic training machines like treadmills, exercise bikes, home gyms/ multi gyms, massage machines, all inner apparel, socks, gym supporters and guards, table tennis tables, billiards/ pool/ snooker/ other large game tables, all bicycles, punching/boxing bags
Video Games (Console Games and PC Games)
All console games and PC games are labelled as non-returnable on their product detail pages.

Note: If you've received a non-returnable product in a damaged/defective condition, you can contact us within 14 days from the delivery of the product. ZAFORI.COM/ZAFIRU.COM /ZAZRE.COM reserves the right to change this return policy from time to time.